| Publication | Publication Date |
Type | Authors |
|---|---|---|---|
| Assessing Knowledge Management Services through Discourse Analysis | 2003, May | Conference Paper |
M. Zappavigna
J. Patrick
J. Davis, and A. Stern
|
| Knowledge Management as Social Semiotic: Discourse Analysis as a Measure of Quality | 2002, December | Book Chapter |
M. Zappavigna-Lee
J. Patrick
A. Stern
|